Contact Us – We Are Here to Help

At Vietnam Flower Shop, we are committed to making your gifting experience seamless and memorable. Whether you have questions about choosing the perfect arrangement, need help tracking an order, or require a custom floral design for a special occasion, our dedicated customer support team is available around the clock to assist you.

📞 Get in Touch with Our Team

Reach out to us through any of your preferred communication channels:

  • Head Office: 504 Tran Khat Chan Street, Hai Ba Trung District, Hanoi, Vietnam

  • Hotline / Zalo / WhatsApp (24/7): +84 973535559

  • Customer Support Email: vietnamflowershop@gmail.com

  • Business Hours: Monday – Sunday: 8:00 AM – 6:00 PM (GMT+7)

    💬 Instant Messaging & Social Media

    Connect with us directly for fast order confirmations, live photo previews, or instant inquiries:

    Hotline / Zalo / WhatsApp / Messenger (24/7):

  • 🚚 Frequently Asked Questions (Quick Help)

    • Can I order same-day flower delivery across Vietnam?

      Yes! We offer same-day express flower delivery to Hanoi, Ho Chi Minh City, Da Nang, Hai Phong, Nha Trang, Phu Quoc and all 34 provinces in Vietnam for orders placed before 4:00 PM (Vietnam Time).

    • How can I pay from outside Vietnam?

      We accept all major international Payment Methods including PayPal, Credit/Debit Cards (Visa, Mastercard, AMEX), and International Bank Transfers.

    • Will I receive a photo preview of my bouquet before delivery?

      Absolutely! We send a photo confirmation of your crafted arrangement via Email or WhatsApp prior to dispatch.

    🔗 Explore Our Floral Collections

    While waiting for our reply, feel free to browse our popular categories:

ONLINE SUPPORT
  • Hotline Hotline: 097 3535 559
  • Email Email: vietnamflowershop@gmail.com
  • Viber Viber: 097 3535 559
  • Zalo Zalo: 097 3535 559
  • English English: +84 97 3535 559
100% SATISFACTION
100% satisfaction 'From Vietnam Flower Shop offers a 100% satisfaction guarantee. If you are not satisfied with our service for any reason feel free to contact us. We will either refund your money or redeliver a new product. The choice is yours! Problems are rare, but when they occur From Vietnam Flower Shop is available 24 hours a day to help you.." Director: Tuan Luong